Plan de mejoramiento de las redes empresariales para el crecimiento de la empresa Ciber Papelería “Punto de Encuentro” apoyado en las nuevas tecnologías.

Abstract

The present study was based on the design of a plan to improve business networks for the growth of the company Ciber Papeleria Punto de Encuentro as a support tool for the incorporation of new technologies, for which an investigation was carried out qualitative methodology in order to diagnose the current situation of the company Ciber Papeleria, to determine the critical points in accordance with its environment and against its competitors, for which three interviews with the administrator and two employees of the company were used in those that were evidenced that the company does not propose actions to improve quality and does not plan sales and growth strategies, its policies reside only in an accessible price for the client, since they only focus on gathering characteristics according to price and not quality. Likewise, actions were established to improve business networks, based on the incorporation of keyboards for blind people, who use the services of the company Ciber Papelería in order to help blind people, so that they can use of computers with greater efficiency when requesting the service and business affiliation strategies (networks), where the company will make an alliance with the private company Ecuador Virtual IT, for the virtualization of technological infrastructure, support and information security of the processes of the company Ciber Paplería. Subsequently, an improvement plan was formulated for the administrative, production and marketing areas of the company Ciber Papelería, to maintain quality management.