Desarrollo e implementación de una aplicación web para la gestión y automatización de los servicios para el Tecnicentro Automotriz y Lubrilavadora “BRILLANCART” realizando recordatorios de mantenimiento de vehículos a los clientes.

Abstract

Nowadays, web applications have become one of the most important and indispensable tools when performing daily activities, such as work, academic or even personal ones, since they allow to improve processes, optimize times and they are considered as support for the user. Therefore, it is necessary that a web application fits the needs of users regardless of whether they are on a desktop computer, web or mobile phone. The important thing is that it provides useful services to customers thus giving an excellent result. This research project focused on the development and implementation of a web application for the management and automaticity of services for the automotive technique car wash called Brillancart performing vehicle maintenance reminders to customers, aiming the lifting of the requirements through the IEEE 830 standard to identify the processes for the development of the web application of the automotive technique car wash Brillancart through templates established to identify the processes and information needed to develop the software. Establish the web construction tools of free distribution to choose the development language, the database engine and user interface design for the development of the web application. Consequently, the XP methodology was used which is an agile and fast methodology for the development of web applications. In addition, it is considered free access tools which need internet connection so that the user has access to the web application. Subsequently, black box tests are applied for the acceptance and implementation of the web application for the management and automaticity of services for the automotive technique car wash Brillancart, which were both positive and acceptable.