Elaboración de un manual de procesos para la implementación de un sistema interfaz máquina-humano en la producción de cubiertas metálicas para la empresa Novacero S.A.

Abstract

Novacero S.A. is an industrial company dedicated to the manufacture and marketing of steel solutions, which has a trajectory throughout the country providing quality products and services, in recent years the company has made investments seeking to improve its production processes, despite all the efforts of the company, productivity rates have been gradually decreasing, there have been missed deadlines, low indicators, products out of specifications, very high conversion cost, evidenced by poor management by employees in the development of their activities, exhibiting inefficiency in their processes, thus affecting the financial resources of the company. For this reason, this thesis work proposes the design of a process manual and the implementation of a management model in the metal roofing line, with the intention of training employees who can compete, develop, guide and execute their activities effectively, oriented to increase productivity in order to improve the profitability of the organization. This is the reason for the development of this study whose purpose is to develop a process manual for the optimization of resources instructing to maximize the effectiveness and efficiency within its operations in the line of metal roofing for the industrial company Novacero S.A. In this way effectively increase productivity rates, which is why the need to implement optimal tools that allow maintaining competent human resources through methods, appropriate equipment, so that the company remains one of the best nationally and internationally.