According to the constant changes in the market, companies must adopt continuous improvement measures and get used to dealing with these changes promptly and easily. To achieve the positioning of the companies within the ...

This research aims to develop a quality management model, applying methods about measuring customer satisfaction that helps verify the service provided by the employees of the Mushuc Runa Savings and Credit Cooperative of ...

Due to the existing changes in the market, organizations must be prepared to constantly improve and adapt quickly and easily to all these changes in order to maintain a privileged place in the market and be profitable. For ...