Diseño y aplicación del proceso de reclutamiento y selección del personal en la empresa Truck´s & Track’s.

Abstract

The objective of this work is to design and apply the personnel recruitment and selection process for Trucks & Tracks microenterprise. In order to fulfill this purpose, first of all, a review of the company's general information was carried out, among which are commercial activity, business philosophy and organizational structure. The review of these aspects was carried out in order to obtain a global vision of the company and its actions, as a starting point for the study. Using the interview technique, the necessary information was gathered to determine the pre existing situation of the organization with respect to the recruitment and selection processes. Through the processing of the information collected, existing shortcomings were identified, conclusions were drawn, and corrective alternatives were sought, which are presented in the recommendations. Finally, a procedures manual was prepared, the structure of which is designed to standardize the personnel recruitment and selection processes. The manual will serve as a guide for the optimal execution of the processes mentioned above. The aim is to provide Trucks & Tracks microenterprise with an important administrative tool for human talent management, setting a precedent for the future standardization of other key processes in the organization.